Most Popular Questions

• When will my refund be processed?
• What happens to my refund request when Dekmantel Festival sells out?
• Do I get new tickets for 2021 or can I use my existing tickets?
• Why does it help you if I don’t request a refund?
• What happens if the 2021 dates also are not possible?
• What’s the ‘Save your ticket, enjoy later’ regulation?
• I’d like a refund but I’d also like to donate a part of my ticket?
• Until when is the voucher valid?
• What about camping tickets?
• I’d like to donate to you guys to support you in this difficult year, how can I do so?