I can't find my ticket, please help?
Ticket holders from 2020
The tickets from 2020 are now outdated, which is why you received new tickets for the 2021 edition in the week of June 14-20. Have you checked your spamfolder? If you can't find them there, you should be able to locate your tickets through this link: https://eventix.io/search. If that also doesn't help, please reach out to Eventix via firstname.lastname@example.org with your original order details, they are the ones that can sort this out for you.
Ticket holders from 2021
Those of you who bought tickets in 2021 should have received 'sealed' tickets, which would have been made available for download shortly before the event. If you did not receive a sealed ticket, you can follow the same procedure as described above.
Keeping your ticket for 2022
Current ticketholders are of course able to keep their tickets for next year's edition. For this, you don't have to do anything! More information about updated versions of your current ticket for 2022 will be sent to you before the new event date, please don't worry about this for now.